Price: The price of goods/products refers to Cardio-Start’s current listed and/or quoted price. Cardio-Start can amend said prices to account for changes in supply and logistical variations.

Payment: Payment shall be excepted via bank transfer, credit card or cash prior to the delivery of goods/products. Online purchases by debit/credit card confirms the transaction is enacted by the card holder or a third party granted express permission from the card holder for such purposes. Cardio-Start reserves the right to cancel or suspend any transaction that we believe to be fraudulent.

Shipping: Cardio-Start will utilise traceable delivery methods wherever possible. On receipt of the package, any visible damage to the product should be reported to the carrier and Cardio-Start. If significant damage to the package has occurred, the purchaser should not sign for the product and notify Cardio-Start immediately so that we can investigate the issue and resolve where possible. On receipt please check your order carefully as claims made after 15days of receipt may be denied.

Warranty: Customers shall receive the full benefit of all conditions and warranties implied by Australian Consumer Law. 

Device Location Details: The purchaser shall provide the location of all AED’s for the purposes of informing the manufacturer and registering the device with emergency medical providers.

Order Variations: Cardio-Start must approve any variation to existing orders or delivery schedules. In the case of an order variation being approved, the price may change to reflect any additional cost incurred. 

Refund Policy

Cardio-Start will replace or exchange a product if you are not completely satisfied with your purchase within the first 15 days of receipt (excluding goods purchased online). Returned or exchanged products must be in the condition they were received and still be in their original packaging. Products purchased online cannot be returned or exchanged unless the product was received in a damaged condition. If visible damage to the product is evident on delivery, the recipient should not sign for the product and notify Cardio-Start immediately. All other returns may be subject to a restocking fee of 15%. No returns will be accepted after 30 days.